FAQ

Please click on any of the frequently asked questions below to expand the section and read the answer.

If the question you have is not on this page please visit our Contact Us page and email us and we will get right back to you.

Goskey is driven with passion and desire from a pair of prolific shoppers who wanted the best brands in one place that delivered value straight from the retailer. At Goskey we love convenience; we avoid maddening crowds, pushy sales assistants and searching for parks.

We want value, the freedom to shop 24/7 from wherever we are, and to know each retailer stands behind their brands. Join us and let’s build a stronger community of shoppers and support the brands we love while increasing the value you receive.

Absolutely, just email hannah@goskey.co.nz and we will get back to you.

Extremely, as you are dealing directly with the retailer themselves we hold no credit card or personal details other than your email address. You can choose to opt in or out of the email mailers but remember, we do have special Goskey deals exclusive to Goskey customers so don’t miss that special little something for that special occasion.

As you are dealing direct with the retailer we cannot offer refunds. If there are exceptional circumstances, we will work with you to come to an amicable result between yourself and the retailer and in line with your rights under the Consumer Guarantees Act 1993 but remind you to make sure you read all of the terms and conditions of the deal.

You must be sure you always read the terms and conditions set by each retailer. They are there for your benefit and so you understand what the retailer is offering. Goskey works with the retailer to give you the best deal but the retailer sets the terms and conditions of that deal. Please be sure you have read the fine print and this is what you are looking for before you commit.

It’s about sharing the love so you can take advantage of as many Goskey deals as you like.

It’s simple, click on the deal you love, copy the unique code and link directly to your chosen brands website and then start shopping. When you check out on the stores website paste the code in the promo field. Stores may sometimes call this field “coupon code” or “discount code”.

Dealing directly with the store you love also means you have comfort in the knowledge they stand behind the brands they sell. Purchase with confidence.

Goskey was born from convenience and value, having all of your favourite stores in one place makes it easier for you to shop for the things you love and receive the benefits of a loyal member in all stores no matter how often you shop.

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